Stop 0x0000007F When You Restart Your Computer with MCD Tape Changers (252182)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q252182

SYMPTOMS

After you restart your computer with tapes in the tape changer library, you may receive the following error message on a blue screen at the end of the auto inventory sequence:

     Stop 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000)     
     UNEXPECTED_KERNEL_MODE_TRAP

CAUSE

This issue can occur because of a divide by zero error in the mini class tape drivers ChangerGetElementStatus function.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1.

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kberrmsg kbfix kbQFE kbWin2000SP1Fix KB252182