System Attendant does not start; Event 1005 Error c007054b (252137)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Server
This article was previously published under Q252137

SYMPTOMS

The system attendant (Mad.exe) is unable to start. The following event appears in the application log:

Event Type: Error
Event Source: MSExchangeSA
Event Category: General
Event ID: 1005
Date: 4/10/2000
Time: 1:12:37 PM
User: N/A
Computer: Computer name
Description: Unexpected error The specified domain either does not exist or could not be contacted. Facility: Win32 ID no: c007054b Microsoft Exchange System Attendant occurred.

CAUSE

The computer running Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 cannot contact a global catalog server.

RESOLUTION

Ensure that a global catalog server is available. The procedure in the "More Information" demonstrates how make a Microsoft Windows 2000 domain controller a global catalog server.

MORE INFORMATION

To make a Windows 2000 domain controller a global catalog server:
  1. Start the Active Directory Sites and Services Microsoft Management Console (MMC) snap-in.
  2. Expand both the Site and the Servers containers.
  3. Select the server that you want to make a global catalog server.
  4. Right-click the NTDS Settings object in the right pane, and then click Properties.
  5. Click to select the Global Catalog check box.
  6. Click OK.
  7. Make sure to immediately restart the domain controller after you make it a global catalog server to ensure that the Name Service Provider Interface (NSPI) is successfully loaded (as it cannot be loaded dynamically).
Modification Type:MinorLast Reviewed:7/19/2006
Keywords:kbbug kbnofix kbprb KB252137
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