OL2000: Imported .csv File Does Not Handle X.400 Address Types (251934)



The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Outlook 2000, Service Release 1 (SR-1)

This article was previously published under Q251934

SYMPTOMS

When you import contacts that include X.400 e-mail addresses from a comma separated value (*.csv) file into the Contacts folder, the address type defaults to SMTP. This causes these addresses to be unusable, and generates non-delivery reports (NDRs).

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack


NOTE: It is important to know that different applications export to .csv files differently. Therefore, use the sample format for correct e-mail address and e-mail type. E-mail Address and E-mail Type are the formatting critical fields.

Display nameAlias NameE-mail Address (X.400)E-Mail Type
Last Name, First NameIO24354c=US;a= ;p=PARTNERFMR;o=PARTNERNE1;s=Last Name;g=First Name;X400

STATUS

Microsoft has confirmed that this is a problem in Microsoft Outlook 2000. This problem was first corrected in Microsoft Office 2000 Service Pack 2.

Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbOffice2000sp2fix kbQFE KB251934