XFOR: Add/Remove Programs Does Not Remove the Chat Service Completely (251879)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q251879

SYMPTOMS

If you use the Add/Remove Programs tool or the Exchange 2000 CD-ROM to remove the Chat service for Exchange 2000, the service is not completely removed. The Chatcfg.dll file and the Chatsnap.dll file remain in the Exchsrvr\Bin directory.

WORKAROUND

To work around this issue, you must manually remove the files from the Exchsrvr\Bin directory. You can either delete or rename the files.

STATUS

This behavior is by design.


Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbnofix KB251879