WD2000: Error Message "Word Cannot Complete the Save" When You Save Document Opened in Internet Explorer (251474)



The information in this article applies to:

  • Microsoft Word 2000

This article was previously published under Q251474

SYMPTOMS

When you save your document, the following error message may appear:
Word cannot complete the save due to a file permission error (<filename>).
where <filename> is the name of the file that you are trying to save.

CAUSE

This problem may occur when the following conditions are true:
  • You click a hyperlink to a Microsoft Word document.

    -and-

  • The document opens in Internet Explorer.

    -and-

  • You are running Microsoft Internet Explorer 5.0 on one of the following platforms:

    • Microsoft Windows 95
    • Microsoft Windows 98

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

REFERENCES

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

249859 WD2000: Error Message: Word Cannot Complete the Save Due to a File Permission Error


Modification Type:MajorLast Reviewed:11/20/2002
Keywords:kbbug KB251474