PPTP Connection Does Not Transfer Any Data over the Connection (251382)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q251382

SYMPTOMS

After you connect to a PPTP server, you may not be able to transfer any data over the connection.

CAUSE

This issue can occur if all of the following statements are true:
  • The PPTP server is running Windows NT 4.0 Service Pack 5 or later.
  • The PPTP client is running Windows NT 4.0 Service Pack 4 or earlier.
  • The client password includes the German "Paragraph" sign (ANSI 167), also referenced as "Section Sign" symbol.
  • You are forcing data encryption over the connection.

RESOLUTION

To resolve this issue, upgrade the client computer to use Microsoft Windows NT 4.0 Service Pack 5 or later.

To work around this issue, change the password. Do not use the German "Paragraph" sign in your password.

STATUS

Microsoft is researching this problem and will post more information in this article when the information becomes available.
Modification Type:MajorLast Reviewed:8/8/2001
Keywords:kbnetwork kbprb KB251382
©2002 Microsoft Corporation. All rights reserved.