XFOR: Exchange Connector for Lotus cc:Mail Does Not Support Lotus cc:Mail Release 8.5 Import and Export Utilities (251360)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
  • Microsoft Exchange Server 5.5 SP1
  • Microsoft Exchange Server 5.5 SP2
  • Microsoft Exchange Server 5.5 SP3
This article was previously published under Q251360
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

The Microsoft Exchange Connector for Lotus cc:Mail may not synchronize properly with Lotus cc:Mail Release 8.5.

CAUSE

This problem can occur because the Connector for cc:Mail does not support the new versions of the Import32.exe and Export32.exe programs that are included with cc:Mail Release 8.5.

WORKAROUND

To work around this problem, change following registry entries (this registry change has been tested with limited language platforms):
  1. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


  2. Start Registry Editor (Regedt32.exe).
  3. Locate the Import value under the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC\Parameters

  4. On the Edit menu, click REG_SZ, type Import32.exe, and then click OK.
  5. Locate the Export value under the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC\Parameters

  6. On the Edit menu, click REG_SZ, type Export32.exe, and then click OK.
  7. Locate the cc:Mail Admin file path value under the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC\Parameters

  8. On the Edit menu, click REG_SZ, type the path to Import32.exe, Export32.exe, Impexp.ri, and the dynamic-link libraries (DLLs) (not the path the Exchange Server Administrator program), and then click OK.
  9. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbprb KB251360
©2003 Microsoft Corporation. All rights reserved.