BUG: Collection Tool Not Being Removed from the Start Menu (251311)


The information in this article applies to:

  • Microsoft Developer Network (MSDN)
This article was previously published under Q251311

SYMPTOMS

After you remove the MSDN Library, the Collection Settings tool remains on the Start menu. If you try to access this tool, a message will appear stating, "There is no MSDN installed on this machine." The message is accurate; however, removing the MSDN Library as outlined in the "Resolution" section of this article will also remove the Collection Settings tool so the message will no longer appear.

CAUSE

Shared files are not removed during the uninstall process if the version of the file is newer than the version that the application's Setup installed.

RESOLUTION

Uninstall MSDN Library versions in chronological order. For example, if you have the MSDN Library July 1999 and the October 1999 version on your computer and wish to remove these, uninstall July 1999 first and then remove October 1999.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

With the October 1999 version of the MSDN Library, a new Collection Settings tool was added that allows you to set the active MSDN Library collection. To view this tool, click Start, point to Programs, then point to Microsoft Developer Network and click MSDN Library - Collection Settings.

Steps to Reproduce Behavior

  1. Install MSDN Library July 1999.
  2. Install MSDN Library October 1999.
  3. Remove MSDN Library October 1999.
  4. Remove MSDN Library July 1999.
  5. Click Start, point to Programs, then point to Microsoft Developer Network and click MSDN Library - Collection Settings. A message will appear saying, "There is no MSDN installed on this machine."
Modification Type:MajorLast Reviewed:5/8/2001
Keywords:kbbug kbDSupport KB251311
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