INFO: Windows Installer May Prompt for Install Source if Unavailable (251214)


The information in this article applies to:

  • Microsoft Windows Installer 1.1
  • Microsoft Windows Installer 1.0
This article was previously published under Q251214

SUMMARY

Microsoft Windows Installer may prompt for the original install source location during an uninstall or a modify operation the first time either option is chosen.

This prompt will occur if all of the following conditions are met:
  • The original .msi package was installed with the 1.0 version of Windows Installer.
  • Windows Installer was upgraded to version 1.1.
  • The install source location is not available at the time of the uninstall or modify.

MORE INFORMATION

This behavior is caused by Windows Installer needing to recache the product's Installer package. The reason for the recaching is that Windows Installer has changed the registration of the cache location in order to track per user and per machine installations separately. Once the new package is cached, then the uninstall or modify operations should continue and complete successfully.

The cached packages that are used for maintenance mode operations are cached in the %windir%\Installer directory.

REFERENCES

For additional information about Windows Installer, click the following article number268800 to view the article268800 in the Microsoft Knowledge Base:

268800 FIX: Windows Installer must have original source files when you apply a patch

Modification Type:MajorLast Reviewed:4/15/2004
Keywords:kbAppSetup kbinfo KB251214
©2004 Microsoft Corporation. All rights reserved.