XADM: Service Pack Upgrade Is Unsuccessful with "Lodctr Dsactrs.ini" Error Message (251181)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q251181

SYMPTOMS

Exchange Server service pack upgrade may be unsuccessful and the following error message may be displayed:
The command LODCTR DSACTRS.INI FAILED ERROR CODE <183>
The following error message may also be displayed:
Processing file <path>\server.ins at or near line 153.
An internal component has failed.
Id NO. C103798a

CAUSE

This behavior occurs if the read-only attribute is set on the Perfc009.dat and Perfh009.dat files or if the files are locked open by another process (in the System32 folder).

During the upgrade process, these files are renamed to Perfc009.bak and Perfh009.bak, and are then re-created. If the read-only attribute is set on the files or if the files are locked open, this process cannot occur and the error message is displayed.

RESOLUTION

To resolve this issue, remove the read-only attribute or find the process that is locking the files open (shut down all non-essential services).
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbenv kbprb KB251181
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