IntelliType: Cannot Open Healthy Computing Guide (251156)


The information in this article applies to:

  • Microsoft IntelliType software 1.0
  • Microsoft IntelliType software 1.1
  • Microsoft IntelliType software 2.0
  • Microsoft Intellitype Pro Software Version 1.1
  • Microsoft IntelliType Pro software 1.2
  • Microsoft IntelliType Pro software 2.0
  • Microsoft IntelliType Pro software 2.1
This article was previously published under Q251156

SYMPTOMS

When you attempt to open the Microsoft Healthy Computing Guide, you may receive a message stating that you need Netscape.exe to open the file.

CAUSE

This behavior can occur if you uninstalled Netscape Communicator.

NOTE: The Healthy Computing Guide uses browser technology. After you remove Netscape Communicator, the Healthy Computing Guide is no longer associated with a browser.

RESOLUTION

To resolve this issue, reinstall the Microsoft IntelliType Pro software:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Double-click Microsoft IntelliType Pro.
  4. Follow the instructions on the screen to uninstall the IntelliType Pro software.
  5. Restart the computer.
  6. Insert the IntelliType Pro CD-ROM into the CD-ROM drive, and then follow the instructions on the screen to install the IntelliType Pro software.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:12/23/2004
Keywords:kb3rdparty kbfix kbHardware kbprb KB251156
©2004 Microsoft Corporation. All rights reserved.