RESOLUTION
A supported fix that corrects this problem is now available from Microsoft. This fix is one of two fixes that are required for SMS 2.0 sites without Service Pack 1 (build 1239) before any site can be upgraded to SMS 2.0 SP2. This fix is included in the Smsqfe folder on the SP2 CD-ROM. Detailed instructions for hotfix installation are also included in the Release Notes that accompany the service pack.
For additional information about the accompanying fix that you must apply to SMS 2.0 sites without Service Pack 1 (build 1239), click the article number below
to view the article in the Microsoft Knowledge Base:
252718 SMS: CCM Avoids Installation Attempts on SP2 Clients
For additional information about these fixes and similar fixes that you must apply to SMS 2.0 sites with Service Pack 1 (build 1380), click the article number below
to view the article in the Microsoft Knowledge Base:
261931 SMS: Required Hotfixes Before Installing SMS 2.0 SP2
To avoid the condition described in the "Symptoms" section of this article, you must apply the fix described in this article to all SMS 2.0 sites without Service Pack 1 (build 1239) before any site is upgraded to SMS 2.0 SP2. Click the following file name to download the file from the Microsoft Download Center:
WARNING: This hotfix may not install on some secondary sites even though the hotfix installation may appear to run successfully. These hotfixes check for the existence of the Full Version value in the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup
If you have secondary sites that were either installed or upgraded directly from the primary site, this key may not be created or properly updated. Before applying this hotfix, please verify the existence of this key on all secondary sites. The Qxxxxxx.log file that is generated when you install the hotfix will state that the version is 000. To correct this, manually create or update the registry value. To create or update this value on secondary sites, use the following steps.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
- Using Regedit or Regedt32, locate the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup
- If the Full Version key exists, manually update it using these corresponding values:
Release version (build 1239): 2.00.1239.0000
SP1 version (build 1380): 2.00.1380.1000
- If the registry value does not exist, create the value and supply the appropriate value from step 2.
Using Regedit
- Right-click the Setup key, and then click New, String Value.
- Name this value Full Version.
- Double-click the Full Version value and supply the correct version listed in step 2.
Using Regedt32
- Click to highlight the Setup key.
- On the Edit menu, click Add Value.
- For the Value Name, type Full Version.
NOTE: The Data Type should be REG_SZ. - Click OK.
- You are prompted for the string value. Type the appropriate version from step 2, and then click OK.
You should now see the Full Version value listed under the Setup key, which reflects the version you typed. After you finish this process, continue to apply the hotfix.
The English-language version of the fix should have the following file attributes or later:
Date Time Version Size File name Platform
------------------------------------------------------------------
1/4/00 1:36pm 2.0.1239.62 168,816 Nt_logon.dll I386
1/4/00 1:37pm 2.0.1239.62 296,208 Nt_logon.dll Alpha
NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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