Multiprocessor Computer Hangs While Running Norton Utilities 2.0 (Unerase.exe) (250889)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q250889

SYMPTOMS

When you are using your multiprocessor Windows NT 4.0-based computer, it may stop responding (hang) with your system resources locked by the Symevent.sys filter driver.

CAUSE

This issue can occur if you are running Symantec Norton Utilities version 2.0 (Unerase.exe). The Symevent.sys filter driver is part of this program.

RESOLUTION

To resolve this issue, contact Symantec to inquire about the availability of a fix for this issue.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kb3rdparty kbenv kbprb KB250889
©2002 Microsoft Corporation. All rights reserved.