SBS: Errors Reinstalling Fax Client Program (250875)
The information in this article applies to:
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.0a
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q250875 SYMPTOMS
If you remove and reinstall a fax client on a computer running Windows 95 or Windows 98, you may experience the following issues or receive the following error message:
- Missing fax icon in the control panel.
- Missing fax printer.
The printer path is invalid or can not be found.
CAUSE
This issue can occur if the Fwsrvdlg.ini file contains incorrect information.
RESOLUTION
To resolve this issue:
- Uninstall the fax client program.
For additional information about how to manually uninstall the fax client, click the article number below
to view the article in the Microsoft Knowledge Base:
224791 SBS: How to Manually Remove and Install Fax and Modem Sharing
- Restart the Windows client computer.
- In the C:\Windows folder, rename the Fwsrvdlg.ini file.
- Reinstall the fax client program.
- Configure the fax client program the way you want.
| Modification Type: | Major | Last Reviewed: | 11/19/2003 |
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| Keywords: | kbprb kbprint kbui KB250875 |
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