Internet Explorer Does Not Accept Passwords that Use Special Characters (250870)
The information in this article applies to:
- Microsoft Internet Explorer 5.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
This article was previously published under Q250870 SYMPTOMS
If you are prompted for a username and password when you try to gain access to an Hypertext Markup Language (HTML) document and the password you use contains special characters, you may receive the following error message:
Access denied error (401).
CAUSE
This issue occurs because Internet Explorer does not accept passwords with special characters, such as the German "umlaute" on Windows NT 4.0.
This issue does not occur on computers running Windows 95 or Windows 98.
RESOLUTION
To resolve this issue, log on the domain, so you are not prompted for a username and password.
NOTE: If you configure Internet Explorer to Prompt always for username/password, you receive the error message even when you are logged on to the domain.
To work around this issue, do not use special characters in your passwords and use Basic Authentication.
STATUSMicrosoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 10/13/2003 |
|---|
| Keywords: | kbnetwork kbprb KB250870 |
|---|
|