Cannot Install Internet Explorer Add-Ons from the Outlook 98 Setup Screen (250744)


The information in this article applies to:

  • Microsoft Internet Explorer 5.01 for Windows 98 Second Edition
  • Microsoft Internet Explorer 5.01 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Outlook 98
This article was previously published under Q250744

SYMPTOMS

When you start Outlook 98 Setup and attempt to install Internet Explorer Add-On Components, you may receive the following error message:
You must install Internet Explorer 4.0 Final Release before loading this page.

CAUSE

This behavior can occur when you install Internet Explorer 5.0 before installing Outlook 98. Outlook 98 is designed to work with Internet Explorer 4.0 and does not recognize Internet Explorer 5.0.

WORKAROUND

To work around this behavior, install the Windows 98 Gold version.

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbprb KB250744
©2003 Microsoft Corporation. All rights reserved.