Winmsd May Cause Dr. Watson Error Message (250654)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0 SP6
- Microsoft Windows NT Workstation 4.0 SP6a
- Microsoft Windows NT Server 4.0 SP6
- Microsoft Windows NT Server 4.0 SP6a
- Microsoft Windows NT Server 4.0 Terminal Server Edition SP6
This article was previously published under Q250654 SYMPTOMS
When Winmsd is run by a program when no users are logged on the computer, a Dr. Watson error message may be displayed. This behavior may occur if a service brings up Winmsd to generate a log.
CAUSE
This behavior occurs when Winmsd calls an application programming interface (API) to find the currently logged on user. When the API indicates that no users are logged on, Winmsd is unsuccessful.
RESOLUTIONA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform
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1/18/00 3:47p 151,824 Winmsd.exe I386
1/18/00 3:47p 197,392 Winmsd.exe Alpha
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0.
| Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB250654 |
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