XFOR: Using Notes Document Type Cause Address Books to Reload (250450)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q250450

SYMPTOMS

When you use the Lotus Notes document type field (Type) to synchronize information from Notes to Exchange Server, the target Address Books are reloaded every cycle although the original Exchange Server entries have not been changed.

CAUSE

When the Type field is specified in the Amap.tbl file and the Mapnotes.tbl file does not specify the mapping value of Type, directory synchronization between Notes and Exchange Server (the Dxanotes process) tries to compare the protected value in Notes against a NULL value, which causes all of the entries in the target Address Book to reload.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB250450