OL2000: Moderated Folders Do Not Synchronize While Working Offline (250364)
The information in this article applies to:
This article was previously published under Q250364 SYMPTOMS
If you set up a moderated public folder, add it to the Favorites folder, make it available for offline use, post a message to it while you are offline, and then try to synchronize all folders, you receive the following error message:
Error in Background Synchronizing. See detailed log in Detailed Items Folder
If you look at the log message in the Detailed Items folder you see synchronization failed while attempting to synchronize the moderated folder. The log message will resemble the following:
15:22:41 Synchronizing Folder <moderated folder>
15:22:42 Error synchronizing message <test>
15:22:42 [80004005-501-0-324]
15:22:42 The client operation failed.
15:22:42 Microsoft Exchange Server Information Store
15:22:42 Error synchronizing folder
15:22:42 [80004005-501-0-324]
15:22:42 The client operation failed.
15:22:42 Microsoft Exchange Server Information Store
The <moderated folder> in the log is the name of the moderated folder to synchronize.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How
to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Major | Last Reviewed: | 11/5/2003 |
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| Keywords: | kbbug kbfix KB250364 |
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