"STOP 0x000000B4" or Black Screen During GUI-Mode Setup on Micron Powerdigm XSU (250271)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q250271

SYMPTOMS

You may experience either of the following symptoms at the beginning of GUI-mode Setup:
  • The screen goes black for a long time.
  • You receive the following error message:
    STOP 0x000000B4 The video driver failed to initialize

CAUSE

This is a known issue with Micron Powerdigm XSU dual-processor P2-300 computers with a BIOS dated 1997.

RESOLUTION

To resolve this issue, use either of the following methods:
  • Upgrade the computer's BIOS to a version that resolves the issue. For information about upgrading your computer's BIOS, please contact the computer's manufacturer.
  • Insert the video adapter in expansion slot 0 (the first PCI slot on the motherboard) until a BIOS revision that resolves the issue is available.

MORE INFORMATION

The definition of the "Stop" error message is:
VIDEO_DRIVER_INIT_FAILURE (0xB4)

The system was not able to go into graphics mode because no display drivers were able to start. This usually occurs if no video miniport drivers loaded successfully.
Modification Type:MajorLast Reviewed:12/3/2003
Keywords:kbHardware kbprb kbsetup w2000setup KB250271
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