Error Messages Appear Citing 'Old Disk Utility' When You Try to Start CrypKey Instant Version 4.3 (250119)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q250119

SYMPTOMS

When you try to start CrypKey Instant version 4.3 on a computer running Windows Millennium Edition (Me), the following error messages may appear:
CrypKey Error: This program encountered a problem. There was an unknown problem retrieving the licensing information.
Old Disk Utility Write Error
You are using a disk utility designed for an older version of MS-DOS or Windows.
Your files may be damaged if the utility writes to the disk. To run it, but prevent it from writing to your disk, click Yes.
To stop the utility, click No.

In addition, programs that were previously protected with CrypKey do not start.

CAUSE

This version of CrypKey was not designed specifically for Windows Me.

RESOLUTION

To resolve this issue, contact Kenonic Controls, Inc., and inquire about an updated version of CrypKey for Windows Me.

MORE INFORMATION

For more information about CrypKey, visit the Kenonic Controls Web site at http://www.crypkey.com.

For information about how to contact Kenonic Controls, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:9/28/2004
Keywords:kberrmsg kbnofix kbprb KB250119
©2004 Microsoft Corporation. All rights reserved.