Serial Mouse Error Message with PS/2 Mouse on Windows NT Workstation 4.0 (250050)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q250050

SYMPTOMS

When you start Microsoft Windows NT Workstation 4.0 on a computer where you use a PS/2 type mouse, you may receive the following error:
Event ID 7026: Serial mouse failed to start

CAUSE

This behavior can occur when you have a serial mouse driver installed but no serial mouse attached.

RESOLUTION

To resolve this behavior, disable the serial mouse driver in Control Panel, under Devices.
Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbprb KB250050
©2002 Microsoft Corporation. All rights reserved.