"Protected Storage" Error Message with Windows 2000 Roaming Profiles (249818)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q249818

SYMPTOMS

When you attempt to log on to a computer that is running Windows NT 4.0 and then use Microsoft Internet Explorer to complete a form, you may receive the following error message:
Protected Storage

Protected Storage uses your Windows password to protect your personal data.

Protected Storage has detected data created with a previous version. To continue to use this data, enter your Windows password below.

CAUSE

This error message occurs if you are using roaming profiles from a Microsoft Windows 2000-based computer and you have logged on to a computer that is running Windows NT 4.0 with the Internet Explorer AutoComplete feature enabled.

RESOLUTION

To work around this issue, disable the AutoComplete feature for forms on your computer:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Content tab, and then click AutoComplete.
  4. Click Forms, click OK, and then click OK.
Modification Type:MajorLast Reviewed:8/8/2001
Keywords:kberrmsg kbinterop kbprb KB249818
©2002 Microsoft Corporation. All rights reserved.