SYMPTOMS
After you upgrade to Windows NT 4.0 Service Pack 6 or Service Pack 6a, if you try to open Site Server 3.0 Usage Import or Site Server Express Usage Import, the following error message occurs:
runtime error '-2147352560(80020010)':automation error
RESOLUTION
For Site Server 3.0 Usage Import
To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
219292 How to Obtain the Latest Site Server 3.0 Service Pack
For Site Server Express
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
---------------------------------------------------------------
01/07/2000 18:44 928 EULA.TXT
01/07/2000 17:16 7.0.0.90 2,891,264 UIMPORT.EXE Alpha
01/27/1999 13:56 80,144 UPDATE.EXE Alpha
01/07/2000 18:48 1,694 UPDATE.INF
01/07/2000 17:15 7.0.0.90 2,329,600 UIMPORT.EXE x86
01/27/1999 13:02 62,544 UPDATE.EXE x86