"Stop 0x0000007B" After Updating Service Pack or SSD on Compaq Server (249214)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q249214

SYMPTOMS

After you upgrade Windows NT Server on a Compaq server to a newer service pack or Compaq Software Support Diskette (SSD), the server may stop booting and display the following error message on a blue screen:
STOP: 0x0000007B
INACCESSIBLE_BOOT_DEVICE

CAUSE

This behavior can occur if the Compaq array controller contains an outdated firmware (BIOS) version.

RESOLUTION

Download an updated version of the firmware or BIOS for the Compaq array controller. An updated version may be available from the Compaq Web site:

http://www.compaq.com/support

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

MORE INFORMATION

For additional information, visit the following Compaq Web site:

http://www.compaq.com/support/techpubs/customer_advisories/EM990702_CW02_0.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kb3rdparty kberrmsg kbHardware kbprb KB249214
©2002 Microsoft Corporation. All rights reserved.