FIX: COM+ Cannot Add Built-In Localized Groups for Roles (249160)

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

This fix is included with the fixes that are described in the following Microsoft Knowledge Base article:

WORKAROUND

To work around this problem, perform the following steps:

1. Click Start, point to Programs, click Administrative tools, and then click Computer Management Expand System tools. Click Local Users and Groups, and then click Groups.
2. Create a new group, and add the users that belong to the built-in group to the group.
3. Add the new group to the roles of the COM+ application.

NOTE: Although you can create a new group and add the required built-in group directly to this new group using the MS-DOS prompt, when you add this new group to the roles in the COM+ application, it will still give an "Access Denied" error message while it tries to call on the component in that application. You must add the users one by one to the newly created group.