Password Synchronization May Trigger Multiple Occurrences of Event 1314 (249081)

SYMPTOMS

The SNA Host Account Synchronization service, also known as SNAHOSTPROCESS, is only required if automatic password synchronization is being used. This service is not necessary when using Single Sign-On (SSO) with manual password updates.

If the SNAHOSTPROCSS is not being used (not installed or disabled), but the Host Account Manager (UDConfig.exe) is set up to replicate passwords, then anytime an end user changes their Windows NT password, the following event is recorded in the Event Viewer Application log:

Event 1314 - Type:Warning

Unable to locate a requested resource Supplied code 0x0

In a large client-install base where end users need to change their Windows NT passwords daily (typically due to account policy rules), it is very likely that there will be multiple occurrences of event 1314 in the Application log of the Event Viewer.

CAUSE

When an end user changes their Windows NT password, the SNA Password Management Process (SNAPMP) attempts to locate the SNAHOSTPROCESS to pass the new Windows NT password to the AS/400 or host system. This attempt is made because the Host Account Manager is configured to replicate passwords. If the SNAHOSTPROCSS service is not installed or disabled, an event 1314 is logged to indicate that it could not locate the resource.

RESOLUTION

If password synchronization is not needed, Microsoft recommends that you configure the Host Account Manager for mapped entries, instead of replicated entries. For example, if you are viewing the Host Account Manager:

Use Windows NT Password = Replicated
Use This Password = Mapped