XL2000: Excel Stops Responding When You Click Help Topic (248867)
The information in this article applies to:
This article was previously published under Q248867 SYMPTOMS
In Microsoft Excel Help, when you search on the keyword "VBA," and then click the Help topic Get Visual Basic Help in Microsoft Excel, Excel may stop responding.
CAUSE
This problem may occur if all of the following conditions are true:
- You are running the U.S. version of Microsoft Windows NT Server 4.0 or Windows NT Workstation 4.0.
- You perform a custom installation of Microsoft Office 2000 Premium.
- You accept all of the Office default settings.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Minor | Last Reviewed: | 10/11/2006 |
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| Keywords: | kbbug kbdtacode kbpending KB248867 |
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