PPT2000: PowerPoint Stops Responding When Window Status Changed During a Slide Show (248852)
The information in this article applies to:
- Microsoft PowerPoint 2000
This article was previously published under Q248852 SYMPTOMS
When you right-click Microsoft PowerPoint on the taskbar during a slide show and click Minimize, PowerPoint and the slide show stop responding.
CAUSE
This problem occurs when the Office Assistant is visible, and you do the following:
- On the Slide Show menu, click View Show.
- Press the Windows logo key or CTRL+ESC to show the taskbar.
- Right-click Microsoft PowerPoint on the taskbar, and click Minimize on the shortcut menu.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How
to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
To temporarily work around this problem, close PowerPoint manually by pressing CTRL+ALT+DELETE. When the Close Program window appears, select Microsoft PowerPoint, and then click End Task.
To prevent this problem from occurring, hide the Office Assistant.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Major | Last Reviewed: | 9/3/2002 |
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| Keywords: | kbbug kbui KB248852 |
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