Remote Access Service Does Not Start on Windows NT Server, Events 7023 and 7001 (248639)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
This article was previously published under Q248639

SYMPTOMS

When you are using Remote Access Service (RAS) on a computer running Microsoft Windows NT Server 4.0 Service Pack 3, RAS may not start and you may receive the following event log error messages in Event Viewer:
Event 7023: Remote Access Connection Manager service terminated with the following error, could not find the file specified.

Event 7001: Remote Access Server Service depends on the RAS Connection Manager to start.

RESOLUTION

Remove and then reinstall RAS. Reapply the latest service pack, and then restart the computer.
Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbprb KB248639
©2002 Microsoft Corporation. All rights reserved.