PostScript Printers Print "Insufficient Memory" Error Message (248397)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows XP 64-Bit Edition
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Media Center Edition
- Microsoft Windows XP Tablet PC Edition
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
- Microsoft Windows Server 2003, 64-Bit Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Small Business Server 2003, Premium Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
This article was previously published under Q248397 SYMPTOMS
When you try to print a document on a PostScript printer, only a portion of the document may be printed. Also, the printer may print a page that indicates that the printer is out of memory. For example, the printer may print a page with the following text:
This job requires more memory than is available in this printer.
Try on or more of the following and then print again:
For the output format choose Optimize for portability.
Reduce the number of fonts in this document.
Print the document in parts.
CAUSE
This issue may occur if the printer does not have enough memory to complete the PostScript print job. For example, if your document contains TrueType fonts that are downloaded as Type42 (outline) fonts, your printer may not have enough memory to perform the Type42 font download in native TrueType format. When the printer tries to allocate space for the font download, the printer overruns its memory.
RESOLUTION
To resolve this issue, add more physical memory to the printer. For information about how to do so, view the documentation that was included with your printer.
WORKAROUNDTo work around this issue, reduce the complexity of your PostScript print job. For example, set the TrueType Font Download option to Automatic, Outline, or Bitmap as follows:
- In Control Panel, open the Printers (or Printers and Faxes) folder.
- Right-click your PostScript printer, and then click Properties.
- Click Printing Preferences, click Layout, and then click Advanced.
- Double-click PostScript Options, and then click TrueType Font Download Option.
- In the True Type Font Download Option box, click Automatic. If Automatic is already selected, click Outline or Bitmap.
- Close the Printer Properties dialog box, and then close Control Panel.
Modification Type: | Major | Last Reviewed: | 11/21/2003 |
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Keywords: | kberrmsg kbHardware kbprb kbprint KB248397 |
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