SMSINST: Repackager Hangs on Windows 98/95-Based Computer When the Package Requires A Reboot (248367)

The information in this article applies to:

Microsoft Systems Management Server Installer 2.0

This article was previously published under Q248367

SYMPTOMS

The Systems Management Server (SMS) Installer version 2.0.91.00 included with Systems Management Server 2.0 Service Pack 1 (SP1) may generate the following error message during the Repackage process of the Installer:

This program has performed an illegal operation and will be shut down. SMSINS32 caused an invalid page fault in module SMSINS32.EXE at xxxx:yyyyyyyy

Note that this symptom is specific to Microsoft Windows 98/95.

CAUSE

This problem can occur if the program being repackaged creates multiple empty folders during the repackage process, and then forces a reboot before the repackage post scan. When these conditions exist and you click Finish, the SMS Installer does not work correctly, and generates the error message listed earlier in this article.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

WORKAROUND

The English-language version of this fix should have the following file attributes or later:

   Version      Size        File name      Platform
   ------------------------------------------------
   2.0.91.08   2,838,636    Smsinstl.exe   x86
   2.0.91.08   3,767,901    Smsinstl.exe   Alpha

NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server Installer version 2.0.91.00.

Modification Type:	Major	Last Reviewed:	4/7/2006
Keywords:	kbQFE KBHotfixServer kbBug kberrmsg kbfix kbsms200sp2fix KB248367