BUG: System Boot Sits at the Blue Blank Screen for ~90 Seconds (248353)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q248353

SYMPTOMS

You have installed an auto-started service configured for a non-localsystem account.
When the system is starting, the system pauses at the blank blue screen for ~90 seconds and then the logon prompt appears.

RESOLUTION

Add the NWCWorkstation service as a dependency to your non-localsystem service.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Steps to Reproduce Behavior

  1. Client Services for Netware (CSNW) is installed and the NWCWorkstation service isn't configured to run in a group (default for CSNW).
  2. Another auto-start service is installed that runs in a non-LocalSystem account.
  3. The Auto-start service from step 2 comes before NWCWorkstation service alphabetically in the registry: 
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Services
    or it belongs to a service load order group. (Services that belong to a load order group always start before a service that doesn't belong to a load order group.)
  4. Restart the computer.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbbug kbKernBase kbpending kbService KB248353
©2003 Microsoft Corporation. All rights reserved.