Encarta Encyclopedia: Error Message When You Start Virtual Tour (248303)
The information in this article applies to:
- Microsoft Encarta Encyclopedia 99
- Microsoft Encarta Reference Suite 99
- Microsoft Encarta Encyclopedia 2000
- Microsoft Encarta Reference Suite 2000
- Microsoft Encarta Encyclopedia 99 Concise Edition
- Microsoft Encarta Encyclopedia Deluxe 99
- Microsoft Encarta Encyclopedia 2000 Concise Edition
- Microsoft Encarta Encyclopedia 2000 Deluxe Edition
This article was previously published under Q248303 SYMPTOMS
When you attempt to start a Virtual Tour in one of the programs listed at the beginning of this article, you may receive an error message similar to one of the following
Enc2000 caused a general protection fault in module
Stbv_128.drv.
Enc2000 caused a general protection fault in module
Dibeng.dll.
where 2000 is the version year of your program.
CAUSE
This behavior can occur if an ATI Graphics Vantage (Mach 8) video adapter is installed in your computer.
MORE INFORMATION
Microsoft recommends that you do not run any of the programs listed at the beginning of this article on a computer in which an ATI Graphics Vantage (Mach 8) video adapter is installed.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
|---|
| Keywords: | kb3rdparty kbdisplay kberrmsg kbprb KB248303 |
|---|
|