OL98: Error Connecting to Erols Internet Services (248197)

The information in this article applies to:

Microsoft Outlook 98

This article was previously published under Q248197

SYMPTOMS

When you attempt to establish a connection to Erols Internet Services, you receive the following error message:

Error 691: The computer you are dialing in to cannot establish a Dial-Up Networking connection. Check your password, and then try again.

CAUSE

You typed your password using the wrong case. The password is case-sensitive.

RESOLUTION

Retype your password using the correct combination of uppercase and lowercase characters.

MORE INFORMATION

You can contact Erols Internet Services Technical Support by calling

1 (888) EROL-NET

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:	Major	Last Reviewed:	12/15/1999
Keywords:	kbprb KB248197