APC PowerChute Software Included in Windows 2000: Upgrade of Earlier Version Causes Problems (247991)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q247991

SUMMARY

Windows 2000 includes the APC PowerChute software suite as the default Windows 2000 uninterruptible power supply (UPS) support software.

Previous versions of APC PowerChute do not work with Windows 2000. Upgrading from Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT 3.51 or 4.0 with a previous version of PowerChute installed results in various error messages.

MORE INFORMATION

The following steps outline a general upgrade procedure for APC PowerChute. For more information about your particular version of this software, visit the APC Web site.
  1. Remove PowerChute.
  2. Disconnect your UPS communications cable.
  3. Upgrade to Windows 2000.
  4. Connect your UPS communications cable.
  5. For PowerChute Pro: Configure the UPS tab in the Power Options tool in Control Panel.

    For PowerChute Plus: Install PowerChute Plus 2.5 for Windows 2000.
For additional information about PowerChute Plus 2.5, visit the following APC Web site:

http://www.apcc.com/products/family/index.cfm?id=128

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:9/8/2003
Keywords:kb3rdparty kbdocfix kbinfo KB247991
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