PRB: Cannot Install Some Programs in a Terminal Services Client Session (247930)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
This article was previously published under Q247930

SYMPTOMS

You may not be able to install some programs properly from a Terminal Services client session. Attempts to do so may generate an error message similar to:
Setup cannot start or configure program name

CAUSE

The program's installer may require that some files be located on the target computer (the computer that is running Terminal Services) when you are installing programs in a Terminal Services client session.

For example, installing Microsoft SQL Server 7.0 in a Terminal Services client session generates the error message.

RESOLUTION

To work around this behavior, install the program on the computer that is running Terminal Services.

For other programs in which a local installation is required, you must change the Terminal Services user mode to Install mode. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

248297 Cannot Install BackOffice 4.5 with Terminal Services

MORE INFORMATION

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

224313 Installing Office 2000 on Windows 2000 Terminal Server

244749 Licenses Required When Using Terminal Services Client Software

243212 Determining the Mode of a Terminal Services Server

221935 Windows 2000 Terminal Server Messenger Service Adaptations

217640 OFF2000: Setup Fails When Installing on Windows Terminal Server

Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kberrmsg kbprb kbsetup kbSQLProg KB247930
©2003 Microsoft Corporation. All rights reserved.