Windows 95/98/Me RAS Client Cannot Log on to the Domain (247910)

SYMPTOMS

When you try to use a client running Microsoft Windows 95, Windows 98, Windows Millennium Edition (Me) to connect to a Microsoft Windows NT Server 4.0-based domain through Remote Access Server (RAS), you may receive the following error message:

No domain server was available to validate your password, you may not be able to access all resources on the domain

CAUSE

This behavior can occur when the primary domain controller (PDC) is not registered with the Windows Internet Name Service (WINS) server. If the 1bh (domain master browser) entry is not registered in WINS, remote clients cannot log on or obtain the browse list for the domain.

RESOLUTION

To resolve this behavior, make sure that the correct Internet Protocol (IP) addresses for the WINS servers are specified in the Transmission Control Protocol/Internet Protocol (TCP/IP) properties of the RAS server. Reregister the PDC in WINS.

MORE INFORMATION

By default, dial-up clients use the WINS and Domain Name Service (DNS) servers defined in the TCP/IP configuration of the RAS server.

To reregister the PDC in WINS, make sure the correct IP addresses of the WINS servers are specified in the TCP/IP properties on the PDC computer. Then, stop and restart the Netlogon service on the PDC computer.

NOTE: This reregisters the 1bh (domain master browser) and 1ch (domain controller) entries for the PDC in WINS.

You can also statically register the PDC in WINS by including the 1bh and 1ch entries in an Lmhosts file and importing the Lmhosts file into WINS.

For additional information using an Lmhosts file, click the article number below to view the article in the Microsoft Knowledge Base:

180094 How to Write an LMHOSTS File for Domain Validation