The From field is pre-populated when you reply to mail received by shared mailbox (247909)
The information in this article applies to:
- Microsoft Outlook 97
- Microsoft Outlook 98
- Microsoft Outlook 2000
- Microsoft Outlook 2002
- Microsoft Office Outlook 2003
- Microsoft Exchange Server 5.5
This article was previously published under Q247909 SYMPTOMS
When you attempt to reply to a message on a shared mailbox to which you have been given Reviewer permissions, but not "Send on Behalf of" permissions in Microsoft Outlook, a reply form opens with the From field pre-populated. When you click Send, you receive the following error message:
You do not have the permission to send the message on behalf of the specified user.
CAUSE
This behavior is by design.WORKAROUND
There are two workarounds for this problem:
- Request your Exchange Server administrator to give you "Send On Behalf Of" permissions on the shared mailbox.
- When the reply form opens, delete name or names in the pre-populated From field, and then click Send.
| Modification Type: | Minor | Last Reviewed: | 3/2/2006 |
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| Keywords: | kbprb KB247909 |
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