CRC Error Message on FAT Media Causes Kernel Stack Overflow (247858)



The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0

This article was previously published under Q247858

SYMPTOMS

Your computer may issue a 0x7F bug check upon receiving a FAT media Cyclic Redundancy Check (CRC) error message.

CAUSE

When Fastfat.sys does not read data from the media because of a CRC error message, Fastfat.sys falls into infinite loop and the kernel stack soon overflows (stop 0x7F).

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:
   Date      Time     Size      File name     Platform
   ---------------------------------------------------
   09/08/99  10:57a   136,560   Fastfat.sys   x86
   09/08/99  10:55a   240,048   Fastfat.sys   Alpha

				

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0.

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix KB247858