Hewlett Packard OfficeJet R Series CD Setup Version-Checks in Windows 2000 (247610)
The information in this article applies to:
- Microsoft Windows 2000 Professional
This article was previously published under Q247610 SYMPTOMS
On a Microsoft Windows 2000 Professional-based computer, when you attempt to run the Hewlett-Packard OfficeJet R Series (R40, R60, R80) CD-ROM Setup program by using the autorun feature or Setup.exe in the root directory of the CD, the program version-checks and Setup does not run.
RESOLUTION
To work around this issue, from Windows Explorer, run the setup program at the following location on the CD:
\Install\OfficeJetR\Setup.exe
STATUSMicrosoft has confirmed that this is a problem in Microsoft Windows 2000 Professional.
| Modification Type: | Major | Last Reviewed: | 10/3/2003 |
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| Keywords: | kbbug kbnofix KB247610 |
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