Switching Ports on a LaserJet 3100 May Cause Memory Usage to Exceed 98 Percent (247569)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
This article was previously published under Q247569 SYMPTOMS
If a Hewlett-Packard (HP) LaserJet 3100 All-in-One printer is connected to a Windows 2000-based computer and you switch the port to point to a port that is not populated with a device, memory usage on the computer may begin to rise, eventually consuming all the available memory.
RESOLUTION
This driver is supplied by Hewlett-Packard, the manufacturer of the printer. To resolve this issue, contact Hewlett-Packard to obtain an updated driver that resolves this issue, or visit the Hewlett-Packard Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 11/13/2003 |
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| Keywords: | kbenv kbprb kbprint KB247569 |
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