XCLN: Symbol Characters Not Recognized in Outlook Web Access Subject Line (247466)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q247466

SYMPTOMS

When you use Microsoft Exchange 2000 Server Outlook Web Access (OWA) and you attempt to type the URL address of an e-mail message that contains certain symbols, you receive the following error message:
Page can not be displayed

An example of such a URL address for a message with a subject of "Test?" is:

http://servername/exchange/username/inbox/test?.eml

CAUSE

This behavior occurs with escaped characters such as the pound sign (#), the question mark (?), or the asterisk (*). Escaped characters cannot be used in un-escaped form in URLs. The URL name of the message will be changed to "test%3F.eml" or something similar.

RESOLUTION

Select the message from within the OWA Inbox by double-clicking it instead of manually inputting the URL address.

STATUS

This behavior is by design. The escaped characters are converted to a set of characters that can be used within the URL.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kberrmsg kbnofix KB247466
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