SMS: Multiple Advertisements to the Same Program or Package Do Not Receive Run Status (247230)

SYMPTOMS

When you create multiple advertisements for the same program or package, 'run' status is only reported for the first advertisement. The remaining advertisements receive no run status at all. If the first advertisement is subsequently removed, 'orphan' status continues to be reported on it, and not for the remaining advertisements.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

CAUTION: Do not apply this hotfix if you have previously applied the Client Hotfix Bundle described in the following Microsoft Knowledge Base article (this hotfix is included in the bundle and reinstallation can cause client and/or site system problems):

246527 SMS: Systems Management Server 2.0 Service Pack 1 Client Hotfix Bundle

MORE INFORMATION

To install the hotfix, perform one of the following procedures:

Using The Hotfix Installer

i386 Platforms Only

Copy the hotfix directory structure to a share on your network. Q247230.exe is a Microsoft Windows Installer file that updates specific files on your site server.
Log on to your site server using an account with administrative privileges.
On the site server, close the SMS Administrator console.
Start Q247230.exe and follow the directions in the wizard. The file can be run in quiet mode using the /s switch.

Manual Installation

Stop the SMS_EXECUTIVE and SMS_SITE_COMPONENT_MANAGER services on the site server.
Copy the updated APASetup.exe file to the <Sms_root_directory>\Inboxes\Clicomp.src\Smsapm32\<Platform> folder.
Copy the updated Compver.ini file to the <Sms_root_directory>\Inboxes\Clicomp.src\Smsapm32 folder.
Copy the Smsapm32.exe file to the <Sms_root_directory>\Bin\<Platform> folder.
Start the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services. When the Client Access points and Logon points have been updated, the clients may be updated.

NOTE: The default Client Configuration Installation Manager (CCIM) polling interval is 23 hours. Therefore, it may take up to 23 hours for the files that are in this hotfix to be propagated to the clients. To speed up this process, you can stop and then restart the SMS Client Service on each client. You can also create a software distribution by using the Setevnt.exe or the Cliutils.exe Resource Kit tools. You must include the appropriate parameters to start a CCIM work cycle. For information about the proper syntax for these tools, see the Resource Kit documentation.