AD18xx Audio Does Not Work on Computer Running Windows 2000 with APM BIOS (247219)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
This article was previously published under Q247219

SYMPTOMS

When you install Microsoft Windows 2000 Professional on a computer with a non-Advanced Configuration Power Interface basic input/output system (ACPI BIOS), sound devices do not work and you receive the following error message:
This device is disabled because the firmware of the device did not give it the required resources.

CAUSE

This behavior occurs when you install Windows 2000 on a computer that uses an advanced power management (APM) BIOS. The APM BIOS does not allocate resources to the sound device because Windows 2000 does not consider APM BIOS to be a Plug and Play BIOS.

RESOLUTION

To work around this issue, disable Plug and Play in the system BIOS and enable all devices.

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:11/7/2003
Keywords:kbprb KB247219
©2003 Microsoft Corporation. All rights reserved.