Cannot Move a Mailbox from an Exchange Server 5.5 Computer to an Exchange 2000 Server or an Exchange Server 2003 Computer (247173)
The information in this article applies to:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server
This article was previously published under Q247173 SYMPTOMS
When you try to move a mailbox from a computer running Microsoft Exchange Server 5.5 to a computer that is running Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003, the operation does not work and you receive the following error message:
One user must be given primary user rights on this mailbox
ID no.: c1034ad3
Microsoft Active Directory - Exchange Extension
There are two instances of the following event in the application log:
Event Type: Error
Event Source: MailDSMX
Event Category: (7)
Event ID: 1008
Date: 11/12/1999
Time: 12:44:59 PM
User: N/A
Computer: RED-MSG-15
CAUSE
The msExchMasterAccountSID attribute is set and the dump of the security descriptor doesn't have a corresponding Access Control Entry (ACE):
CMailboxSD: 0: allow domain\mailbox 0x00000003 0x00000000
CMailboxSD: 1: allow domain\mailbox 0x00000003 0x00000000
WORKAROUND
If you delete the msExchMasterAccountSID attribute, Move Mailbox works.
STATUS
This behavior is by design but is being investigated as an Active Directory Connector issue.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
|---|
| Keywords: | kberrmsg kbprb KB247173 |
|---|
|