XADM: NDR After You Delete a User from a Distribution List in Other Site (247080)

SYMPTOMS

When a user sends a message to a Microsoft Exchange Server distribution list (DL), the user may receive the following non-delivery report (NDR) for one or more recipients:

Your message did not reach some or all of the intended recipients.
Subject: TEST
Sent: 10/10/99
The following recipient(s) could not be reached: /o=Organization/ou=Site/cn=RECIPIENTS/cn=Mailbox
The message was undeliverable because the recipient specified in the recipient postal address was not known at this address
MSEXCH:MSExchangeMTA:Site:ComputerName

The DL in the global address list shows that the recipient is not a member of the DL.

CAUSE

This may occur if the recipient was a member of a distribution list in another site and was recently deleted from this DL. The DL is located on a server in a site that is different from the site on which the user is hosted.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.