AV Master Drivers Do Not Fully Install on Windows 2000 (247010)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q247010

SYMPTOMS

When you install a FAST Multimedia AV Master peripheral component interconnect (PCI) multimedia adapter, the system does not completely install the drivers. This occurs on a computer running either Microsoft Windows 2000 Professional or Microsoft Windows 2000 Server.

Windows 2000 detects the device and prompts for the location of the drivers. When you use the .inf file to install the drivers, Windows 2000 cannot locate the device. Also, even when you cancel the setup, programs may try to use the device. When this happens, you receive an error message and the computer stops responding (hangs).

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000 Professional and Microsoft Windows 2000 Server.

Modification Type:MajorLast Reviewed:11/4/2003
Keywords:kbbug kbnofix KB247010