Error Message: "?V?V?A?V" Occurs when Installing SP3 on Windows 95 or Windows 98 (246911)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q246911

SYMPTOMS

When installing Site Server 3.0 Service Pack 3 on a computer running Windows 98 that has the Site Server 3.0 Tools installed, the following error message is displayed:
?V?V?A?V?V?V??
On Windows 95, the error message is:
?V?V?A?V

WORKAROUND

Do not upgrade to Service Pack 3; run Service Pack 2 instead.

STATUS

MORE INFORMATION

Verifying that Service Pack 3 Installation Failed

To determine if Service Pack 3 was successfully installed, check if the following Registry key has been created: 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Site Server\SP3\Components

If this registry key has not been created, then the installation failed.

NOTE: The Service Pack 3 Setup program creates a different Registry key than previous service packs. Previous service packs created one of the following registry keys: 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Site Server\3.0\Hotfix\Site Server 3.0 Service Pack 1
-or- 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Site Server\3.0\Hotfix\Site Server 3.0 Service Pack 2

Steps to Reproduce this Behavior

  1. Install Site Server tools on a computer with Windows 95 or 98.
  2. Install Internet Explorer 4.01 and Microsoft Data Access Tools (MDAC)(required for Site Server Tools).
  3. Install Site Server Tools, with Microsoft SQL Server support for Usage Analysis (UA).
  4. Use Report Writer to run a test report. Note that it works properly.
  5. Install Service Pack for Site Server 3.0.
  6. Use Report Writer to run a test report. Note that it also works properly.
  7. Install Service Pack 2 for Site Server 3.0.
  8. Use Report Writer to run a test report. Note that it also works properly.
  9. Attempt to install Service Pack 3. Note that installation fails, displaying an error message.
Modification Type:MajorLast Reviewed:10/28/2002
Keywords:kbbug kbFAQ KB246911
©2002 Microsoft Corporation. All rights reserved.