STOP 0x01e Error Occurs Periodically with pcANYWHERE and Compaq's Surveyor (246796)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q246796

SYMPTOMS

When you use Symantec pcANYWHERE and Compaq Surveyor on a computer running Microsoft Windows NT Server 4.0 or Windows NT Workstation 4.0, the following STOP error message may appear periodically:
STOP 0x0000001e (0xc0000005,0x801922ab,0x00000000,0x00000004)

CAUSE

This behavior can occur because of a problem either with pcANYWHERE or with the interaction between pcANYWHERE and Surveyor.

RESOLUTION

To work around this behavior, disable or uninstall pcANYWHERE.

Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbprb KB246796